FAQ

Here's some answers to our most common questions!

Do you use essential oils?

• Essential oils are not compatible with our candles but we do use fragrance oils that are 100% phthalate-free.

What type of wax do you use?

• We use 100% natural soy wax which is completely renewable. Our candles are eco-friendly and carbon-neutral. 

When will I receive my candle?

• Our processing time before shipping is 2-3 days. Once your item is shipped, you will receive an email with your tracking number on it. We typically ship our candles via Priority Mail, Monday-Wednesday to ensure your candle arrives safely without the possibility of melting while in transit.

Why is my candle discolored?

• Since our candles are made from pure natural soy, they may have a slight discoloration or look "frosty." This is a natural characteristic of soy and does not affect the burn or scent of your candle. That's how you know it's made with all natural wax!

 

*Each candle is handmade so the labels and wicks may be slightly off-centered but this will not affect the quality of your candle.*